Privacy Policy
Effective January 1, 2026
Saint John Concrete, concretestjohn.com, hi@concretestjohn.com
What this policy covers
Saint John Concrete is a concrete contractor in Saint John, IN. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website, starting from our home page, and to the information you share with us while we plan and do your job. You can read more about who we are on our about page.
This policy was last updated in November 2026.
Information you give us
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of the work, such as a driveway, patio or slab you want replaced.
Our contact form is run by an outside form service, so your answers pass through that service before they reach us. We also keep notes and photos from phone calls, texts, emails and site visits, because we need them to measure the job and write an accurate estimate.
We don't ask for payment card numbers through this website.
Information collected automatically
Like most websites, ours may collect basic technical details when you visit. This can include your browser type, device type, the pages you viewed, how you reached the site and a general location based on your IP address.
We may use cookies, which are small files your browser stores, and analytics tools to see which pages people use and where the site needs work. These tools tell us how the site is used as a whole, not who you are by name.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use your information to answer your questions, set up estimate visits, plan and schedule the work, send invoices and follow up once the job is done.
We also use general website data to fix problems and make the site easier to use. We don't sell your personal information, and we don't share it with other businesses for their own marketing.
We share information only when we need to get the job done or the law requires it. That can mean the form and website services that run our site, a supplier or subcontractor working on your project, or a government office if a permit or legal request calls for it.
How long we keep it
We keep estimate requests and job records for as long as we need them to do the work, honor our guarantee, answer questions about the job later and meet tax and recordkeeping rules.
If you asked for an estimate and didn't hire us, we keep your details only as long as they're useful for following up, then delete them. Website analytics data is kept in summary form by the tools that collect it.
How we protect it
We limit access to customer information to the people who need it to serve you, and we use reputable services to run our website and form.
No website or storage method is completely secure, so we can't promise that information will never be exposed. If we learn of a problem that affects your information, we'll let you know as the law requires.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep certain records for a job we did, our guarantee or the law.
You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have other rights over your personal information, and we'll honor the ones that apply to you.
This website isn't meant for children under 13, and we don't knowingly collect information from them.
How to raise a privacy question or concern
If you have a question about this policy or want to make a request about your information, call us at (219) 351-9579 or reach us through our contact page. Tell us what you'd like us to do, and we'll reply within 1 business day.
We may update this policy when our website or our practices change. When we do, we'll post the new version on this page with a new update date.